From the September 2014 issue of Modern Contractor Solutions Magazine.
It is easy to be overwhelmed by the tsunami of technology being pushed on us daily. Business is perpetually challenged to: leverage it, make it work, and to get it accepted by customers and employees alike. Odds are you have lived or viewed failures. That is, new programs or tech-based processes tried that inevitably were abandoned because they, in the end, did not pay off in ROI. The root cause of these failures is often unreasonable complexity for the user or limited interface with other enterprise systems.
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